R.I.P Supra. - Page 8

Gambit · 16th December 2007, 09:08 PM

If they took the deposit (your account should show the debit card transaction) then they accepted the risk initially and have subsequently acknowledged that you sent in the required additional documents (proof of bonus etc.) - therefore as you say the DD Mandate was in the same envelope it is most likely they mislaid the DD Mandate.

If they have never returned the deposit, or you have never banked any cheque from them it is obvious you never received the return. Furthermore they should have sent it or other letters cancelling the policy by Recorded Delivery and should have evidence of such a letter having been delivered and accepted - do they? If not they have made insufficient effort to make sure you know they are not accepting the risk.

Go back to them and tell them you do not accept their decision and will if necessary appeal to the Financial Ombudsman Service.

Tedaros_Ellada · 17th December 2007, 09:34 AM

Gambit, i am with you and i agree 100% but it is not worth it now to claim maladministration. And probably they won't accept the claim. So better solution is to just take back the deposit and act like there was never any problem...!

Gambit · 17th December 2007, 07:54 PM

If they don't have proof that they made contact with Cass over cancelling his policy, e.g. A signed delivery for cancellation of contact , a banked cheque of the returned deposit or a voice recording of them telling Cass his policy was cancelled(most unlikely). Then Cass still has a policy.

If they never returned the deposit then he certainly has a policy.

The previous post was not made by me, but by an insurance expert.

Bending over and taking it, is not the thing to do!!!

Tedaros_Ellada · 17th December 2007, 09:13 PM

if u read my previous posts u will see that this is what exactly i am saying....! that if they accepted the deposit he was insured..!

Gambit · 18th December 2007, 02:49 PM

This is it, he needs to go back there.

Cass, if you have a insurance certificate with a valid date on it, and they have no proof that you were aware that they canceled your policy. Then it ain't canceled and they are buggard!!

If you fight this you should win.

16th December 2007, 09:08 PM	#71
Gambit Old Timer Jap Spec GZ - Auto Aerotop (TT) Join Date: Jul 2004 Location: Worcester Posts: 2,089	If they took the deposit (your account should show the debit card transaction) then they accepted the risk initially and have subsequently acknowledged that you sent in the required additional documents (proof of bonus etc.) - therefore as you say the DD Mandate was in the same envelope it is most likely they mislaid the DD Mandate. If they have never returned the deposit, or you have never banked any cheque from them it is obvious you never received the return. Furthermore they should have sent it or other letters cancelling the policy by Recorded Delivery and should have evidence of such a letter having been delivered and accepted - do they? If not they have made insufficient effort to make sure you know they are not accepting the risk. Go back to them and tell them you do not accept their decision and will if necessary appeal to the Financial Ombudsman Service. __________________ J-Spec Twin Turbo Aerotop 3G Brakes Blitz nur spec r Full Stainless DC Blitz Active Front Spoiler Controler Greddy Boost + EXT Gauges Running 1bar OZ Superleggera UK Spec Bonnet Scoop UK Glass Headlamps Mines ECU

17th December 2007, 07:54 PM	#73
Gambit Old Timer Jap Spec GZ - Auto Aerotop (TT) Join Date: Jul 2004 Location: Worcester Posts: 2,089	If they don't have proof that they made contact with Cass over cancelling his policy, e.g. A signed delivery for cancellation of contact , a banked cheque of the returned deposit or a voice recording of them telling Cass his policy was cancelled(most unlikely). Then Cass still has a policy. If they never returned the deposit then he certainly has a policy. The previous post was not made by me, but by an insurance expert. Bending over and taking it, is not the thing to do!!! __________________ J-Spec Twin Turbo Aerotop 3G Brakes Blitz nur spec r Full Stainless DC Blitz Active Front Spoiler Controler Greddy Boost + EXT Gauges Running 1bar OZ Superleggera UK Spec Bonnet Scoop UK Glass Headlamps Mines ECU

17th December 2007, 09:13 PM	#74
Tedaros_Ellada Member Jap Spec SZ - 5 sp Manual (NA) Join Date: Aug 2007 Location: London Posts: 80	if u read my previous posts u will see that this is what exactly i am saying....! that if they accepted the deposit he was insured..! Last edited by Tedaros_Ellada; 17th December 2007 at 09:24 PM.

18th December 2007, 02:49 PM	#75
Gambit Old Timer Jap Spec GZ - Auto Aerotop (TT) Join Date: Jul 2004 Location: Worcester Posts: 2,089	This is it, he needs to go back there. Cass, if you have a insurance certificate with a valid date on it, and they have no proof that you were aware that they canceled your policy. Then it ain't canceled and they are buggard!! If you fight this you should win. __________________ J-Spec Twin Turbo Aerotop 3G Brakes Blitz nur spec r Full Stainless DC Blitz Active Front Spoiler Controler Greddy Boost + EXT Gauges Running 1bar OZ Superleggera UK Spec Bonnet Scoop UK Glass Headlamps Mines ECU

17th December 2007, 09:34 AM	#72
Tedaros_Ellada Member Jap Spec SZ - 5 sp Manual (NA) Join Date: Aug 2007 Location: London Posts: 80	Gambit, i am with you and i agree 100% but it is not worth it now to claim maladministration. And probably they won't accept the claim. So better solution is to just take back the deposit and act like there was never any problem...!

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